Ride in My Shoes: Shadowing a Henry Ford Police Officer

Not long ago, I spent some time walking in the shoes of Richard Ford, an electrician at Henry Ford Hospital who handles everything from keeping the music playing in the hallways to maintaining our overhead paging and fire systems.

This time around, I spent some time “riding” in the shoes of John Snitgen, a dedicated police officer who has worked at Henry Ford Hospital for more than 10 years.

John and our entire security team are responsible for keeping our hospital campus safe, and I learned more about some of the complexities our police officers face.

And they’re doing a great job: Thanks to our police officers, the crime rates on our campus are similar to or lower than reported crime rates in many suburban cities, such as downtown Birmingham.

Continue reading

Share Doc in the D:

“Undercover Boss” Is Something Every CEO Should Do (Minus The Disguise)

If you could walk in anyone’s shoes, who’s would it be?

When asked that question, I bet a good percentage of the population would pick their favorite celebrity, or somebody they have yet to meet.

While there is nothing wrong with wanting to shadow the crazy lives of Jay- Z, Lady Gaga or George Clooney (personally, I’d like to follow the life of Dr. Dre, given our professional kinship), the television show “Undercover Boss” gives this concept a meaningful twist.

In “Undercover Boss,” we see leadership literally step into the shoes of their employees to see what an average day is like at their company – the challenges, the rewards, the areas for improvement.

It’s really an intriguing concept – something that every CEO could do, regardless of their field (but perhaps without the fake mustaches and other disguises).

It’s something that I’ve just begun to do at Henry Ford Hospital.

Continue reading

Share Doc in the D: