Whether it’s an inpatient arriving for an x-ray or CT scan, or a patient coming in for a routine clinic appointment, getting patients comfortably and safely from Point A to Point B is a vital component of the patient care experience at Henry Ford Hospital.
And if you’ve seen our team of patient transporters in action, you know it’s not an easy job.
Give it a try someday.
From moving a patient safely out of bed, to negotiating too narrow doorways, to maneuvering beds, gurneys or wheelchairs through the maze of corridors and crowded hallways, all while keeping the patient calm and relaxed and ensuring the patient receives a smooth and timely ride to the next destination in their treatment of care.
Have you ever tried just walking through the main hallway during the lunch hour or walking the patient floors during the height of morning patient care and rounding?
Imagine trying to weave through that crowd with a patient, equipment and a gurney.
The job of a patient transporter is essential to the everyday activity of clinicians too.
That’s why I wanted to highlight the important (and at times overlooked) role of the patient transporter, by taking a walk in the shoes of Willard Robinson.
Willard has been with the System for more than 20 years. He’s also someone I consider a “legacy employee,” because his mother also worked many years for the hospital.
Like many of our employees, Willard goes out of his way to ensure he not only does his job, but puts his patients first. Continue reading