ShareJack Butler, Surgical Imagineer in the Department of Surgery at Henry Ford Hospital, emailed me after hearing me talk about the importance of patient centeredness. Jack wrote: “I am lucky often to be allowed to slip in and listen to the adults talking. Your insight that the various interviewees never brought up the patients – [...]
Categories: Diversity, Employees, Videos, Vision & Values |
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ShareIt only took one week to prove a point that I regularly tell people: Henry Ford Hospital is so more than just a hospital, a place to care for patients. We’re a destination in Detroit for education, culture and some truly unbelievable events for our employees, patients and the community. (And it all happens while [...]
Categories: Community Outreach, Detroit, Employees, Patient Care, Vision & Values |
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ShareI cannot tell you how proud I am of everyone at Henry Ford Health System for winning the 2011 Malcolm Baldrige National Quality Award. Let me make that clear: YOU WON THE BALDRIGE AWARD. Nancy set the goal, Bob and the Executive Team set the framework, Bill Conway drove the quality agenda, and Sue Hawkins, [...]
Categories: Believe, CEO, Employees, Vision & Values |
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ShareLast November, I wrote a Thanksgiving-themed post about the positive impact a grateful and positive attitude can have on one’s emotional and physical health. So in the spirit of good health, I want to try something a bit different this year on Doc in the D. I would like my 2011 Thanksgiving blog post to [...]
Categories: Holiday Care, Patient Care, Vision & Values |
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ShareAs you may have read this week in a Detroit News article, my leadership team and I have recently incorporated care rounding with patients at Henry Ford Hospital into our weekly activities. You might ask, “What’s new about a physician and an administrative team rounding on patients in a hospital?” My response? “Quite a bit.” [...]
Categories: CEO, Healthcare Reform, Patient Care, Safety, Vision & Values |
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Categories: CEO, Community Outreach, Detroit, Diversity, Employees, Patient Care, Physicians, Videos, Vision & Values |
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ShareAs we move to a new vision statement for Henry Ford, the essential value remains from our prior vision statement: Providing each patient the quality of care and comfort we want for our families and ourselves. This letter from Karen Davis – one of our hospital’s administrative nurse managers whose daughter was recently a patient [...]
Categories: Employees, Patient Care, Vision & Values |
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ShareOver the last week, Henry Ford Hospital and the clinics of the Henry Ford Medical Group underwent a rigorous review by its external regulatory agency, the Joint Commission. Like a lot of things that are good for you – eating spinach or undergoing preventive health screenings like the one that each of us at age [...]
Categories: CEO, Employees, Physicians, Vision & Values |
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ShareThere’s a company in Cleveland that, in one year, generated more than $570 million in state and local taxes. With more than 35,000 employees, it’s also the largest employer in Northeast Ohio, and the second largest employer in the state. No, it’s not the Browns or the Cavaliers (even when King LeBron was still in [...]
Categories: Detroit, Technology, Videos, Vision & Values |
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ShareMany of us were inspired by the recent Super Bowl ad for Chrysler featuring Eminem. The combination of the uplifting portrayal of Detroit while acknowledging the grit, determination and soul of our city and our people was unique in its captivation of Detroiters, as well as much of the nation. All of this got me [...]
Categories: Believe, Detroit, Videos, Vision & Values |
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