A Thank-You to Henry Ford Nurses

In celebration and appreciation of National Nurses Week, employees from across the Henry Ford Hospital campus took part in this special video message to thank our nurses for all they do:

Thank you to all of our nurses at Henry Ford Hospital and throughout the Health System!

If you have a special message for our nurses, please share it in the comments section below.

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Dr. Abouljoud Named Arab American of the Year

This past weekend, I attended the 42nd ACCESS (Arab Community Center for Economic and Social Services) Anniversary Dinner, honoring Marwan Abouljoud, M.D., director of the Transplant Institute at Henry Ford Hospital, as Arab American of the Year.

ACCESS presents the Arab American of the Year Award to individuals or groups that exemplify the organization’s mission to empower and engage Arab Americans. This year’s other awardee was National Public Radio journalist Diane Rehm.

ACCESS – an organization that focuses on empowering and enabling individuals, families and communities to lead informed, productive, culturally sensitive and fulfilling lives – has a long-standing partnership with Henry Ford. We’ve worked together to provide free health screenings and education, and so much more, in the community. And, its executive director, Hassan Jaber, is a member of the Henry Ford Hospital and Health Network Board of Trustees.

As Arab American of the Year, Dr. Abouljoud will take his place among a distinguished group of past honorees that includes former White House correspondent Helen Thomas; U.S. Sen. Spencer Abraham; entertainers Casey Kasem and Tony Shalhoub; U.A.W. International President Stephen Yokich; U.S. Congressman Nick Rahall; the Arab American Anti-Discrimination Committee; and St. Jude Hospital.

Dr. Abouljoud has led transplant surgery at Henry Ford to national and international recognition. He performed the first split liver transplant in Michigan in 1996, and in 2000 developed the first adult-to-adult living donor liver transplant program in Michigan. Continue reading

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The New Patient Gown

A couple of years ago, I posted on the blog – in 140 characters or less, as if I was live-tweeting from the hospital – about my experience as a patient undergoing an MRI.

You may recall a few of my “tweets” from that post: “Are any hospital gowns made for someone over 6 feet?” and “Need two gowns, you don’t want to see what’s behind #youtube.”

These are the same complaints we’ve heard for decades about the standard patient gown – it’s ill-fitting, uncomfortable and has a very drafty backside.

And now, we have a solution: A newly designed patient gown that’s comfortable, warm and keeps patient covered, yet still accessible to clinical staff.

Michael Forbes, a product designer at the Henry Ford Innovation Institute, talks with patient Ismail Khalil, M.D., a vascular surgeon from Lebanon who traveled to Henry Ford Hospital for a liver transplant. Dr. Khalil is wearing the new patient gown.

Michael Forbes, a product designer at the Henry Ford Innovation Institute, talks with patient Ismail Khalil, M.D., who traveled to Henry Ford Hospital from Lebanon for a liver transplant. Khalil is wearing the new gown.

The new patient gown – resembling a wrap-around robe that completely closes in the back and front – is being rolled out on several inpatient floors at Henry Ford Hospital.

It is among the first inventions to be made public by the Henry Ford Innovation Institute in collaboration with the College for Creative Studies.

The newly designed gown is:

  • Completely closed in the back, creating more privacy for patients
  • Made of a thicker, cotton/polyester blend material, which keeps patients warmer than the previous patient gowns
  • Double-breasted in the front, using three snaps, instead of ties, to close the gown
  • Intuitive in design, with different colored snaps and stitching along the left and right sides of the gown, making it easy for patients to put on
  • Accessible for IVs and other medical lines. The health care teams say it offers them uncompromised clinical access to the patient without needing to remove the gown

Continue reading

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Expanding Medicaid in Michigan

Henry Ford Hospital’s Chief Nursing Officer, Gwen Gnam, lent her voice and her more than 34-years of nursing experience to an important topic facing our state: The expansion of Medicaid in Michigan.

Gwen took part in the Michigan Health & Hospital Association’s campaign to expand Medicaid, sharing her story as a registered nurse in this video:

The decision of how federal money will be spent impacts our patients and our hospital.

The Expand Medicaid coalition – made up of Michigan hospitals, mental health care providers, physicians, community-based health centers, health plans, human service organizations and others – urges the state Legislature to join with Gov. Rick Snyder to expand Medicaid as states are authorized to do under the federal Affordable Care Act (ACA). Continue reading

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Achieve in 2013

How’s that New Year’s resolution going so far? Are you eating healthier, spending more time at the gym, or finally writing the Great American Novel?

We all know that February can be a time when our resolutions begin to wane. You put in a pretty good effort for the first six weeks of the year, right?

So for those seeking motivation to carry on with their 2013 resolutions, I want you to watch this video:

Employees from across our hospital campus are working to ACHIEVE their 2013 goals – both personally and professionally. Continue reading

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Leading the Way: The Future of Health Care

For the 2012 Henry Ford Hospital Grand Ball, we wanted to make a high-impact video that expresses the passion that we have for our great hospital’s past and its future.

Enter our creative partners from DBA. They donated their time and talent to create a video modeled after the popular TED talk format to serve as that vehicle.

Actors being far too expensive, we found someone else to read the lines. And read the lines…and read the lines. (How do actors do this every day?)

I hope the above video from the 2012 Grand Ball inspires, motivates and excites you about the future of health care at Henry Ford Hospital.

Change is coming, we are ready, we are Henry Ford Hospital.

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The 100th Blog Post

Henry Ford Hospital’s 100th anniversary is still two years away, but here’s something we can celebrate now: The 100th blog post on Doc in the D.

While it comes with a little less fanfare than our planned celebration in 2015, it’s still an important milestone in our journey at Henry Ford Hospital.

I’ve been blogging since 2010 when I became the President and CEO of Henry Ford Hospital. I saw this blog as an opportunity to share with our employees and the community my experiences running a hospital that serves as a national leader and a beacon of hope in our city.

It’s also given me a chance to share YOUR stories; the people on our campus who work so hard every day to provide the best care and support to our patients and their families.

I’m really looking forward to the next 100 posts. Thank you for reading Doc in the D!

Here’s a look back at the first 100 blog posts on Doc in the D:

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Get Ready, ‘Cause Here We Come!’

I love Motown.

Both the City and the music.

Smokey, Marvin, Supremes, Mary Wells, Four Tops, Temptations. I grew up on this music. It gave me pride, and I listened and danced to it when I was a kid (in a previous century).

How great is it that Hitsville USA (the Motown Museum) is down the street from Henry Ford Hospital on the Boulevard? The Motown sound defines Detroit and is a rich part of the history of the city. Just like Henry Ford Hospital.

So when we were looking for a song to use in this year’s employee video for the annual Grand Ball hospital fundraiser, a Motown hit was an obvious choice.

I know one of our competitors has used a Four Tops number to be part of their marketing program. I applaud their taste and their use of “Detroit Products, Detroit Pride.”

But for our video, we found a hit that is enduring and not only highlights our Motown connection, but signifies the future of health care at Henry Ford, in that:

– Change is coming
– We are ready
– We are Henry Ford
– Get ready, ‘cause here we come!’

The above video received laughs, cheers and applause at last weekend’s Grand Ball. And it’s no surprise; the video features members our talented, positive and amazing health care team at Henry Ford Hospital.

Before you comment on the dancing of the CEO, I want to point out: Continue reading

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At Your Service

Ever show up at a new location for an important event or meeting, maybe a new city, say a hotel or large office building, and your first response is: “Where am I, and where do I go?”

I certainly have (unfortunately that is happening to me even when I go to an old location!).

No map or sign ever seems to be good enough to navigate, although I do like instructions like “follow the yellow arrow.” 

Isn’t it great when someone takes the time to direct you and escort you to where you need to go?

Coming to a large, hospital in an unfamiliar city to navigate your way through an already complex System, is … quite frankly, overwhelming.

As we work toward making it simple to get around a very large institution like Henry Ford Hospital, we have learned from the hotel industry that there is no substitute for a person to help patients through an anxiety.

Regardless of where you’re traveling, it is not uncommon to be assisted by a concierge team when checking into your hotel. You may be greeted by a concierge member who shares with you any necessary information you may need for your stay and he or she is available at any time to answer your questions and concerns.

When coming to a new hospital and clinic, this type of service is vital to lessen the stress and make sure the patient and family can concentrate on the medical issues and return to health.

I was given the opportunity to shadow Delise Baker, one of Henry Ford Hospital’s concierge members  from the Referring Physician’s Office.

With approximately 40 percent of outstate growth patients coming to the hospital from more than 35 miles away, this is not only an added customer service amenity for our patients – it’s a necessity. Continue reading

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