The new Henry Ford Hospital surgical lounge, nearly 100 years in the making, is finally complete and open for business.
But first, let’s review some history.
As I noted in my previous blog post, Henry Ford Hospital is entering its 100th year of operation.
The iconic building on the Boulevard, whose designer was Albert Wood, a young architect on the payroll of Ford Motor Company, was constructed by Albert A. Albrecht Company.
Construction started in 1917 and, on Dec. 21, 1921, patients were admitted to the new section of Henry Ford Hospital, the base four floors of our current hospital.
For the last several decades, the surgical lounge has been on the fourth floor of the “A” unit.
Although not a surgeon, I had ventured into this space many times over my career. It always reminded me of a bus station, and not a nice bus station.
This was hardly the type of environment to support family and friends during a high-stress period of awaiting the surgery of their loved ones. Or, the type of environment to support our surgeons and operating room staff in the important communications with our patients’ family and friends.
For the last several years, we have planned to recreate the surgical lounge, to turn this 90-plus-year-old space into a modern, comfortable and supportive environment. We also planned to change the support processes from what we have learned from our concierge services provided by the Referring Physician Office.
When our patients, visitors and employees told us that the previous space was not large enough – nor comfortable enough – of a place to wait while a loved one is having surgery, we heard them loud and clear.
To start, we doubled the size of the newly open and renovated surgical lounge. It now spans 5,900 sq. ft.
The new space is just remarkable. Its sleek design offers a modern, comfortable, warm environment for families and friends who are waiting for their loved one in surgery.
With more room than before, the renovated space includes a new surgery reception desk; two private consultation rooms for surgeons to meet with families; a quite area; handicap accessible bathrooms; storage for patient belongings; improved lighting; a new café for coffee and snacks; and multiple areas for patients to plug in electronic devices using the hospital’s wireless internet.
We even added Detroit-inspired artwork to the hallway outside the surgical lounge.
So if you can’t make it to the Detroit Institute of Arts’ Rivera Court to see the original, take a walk down the hallway outside the lounge for a look at a replica of Detroit Industry.
But the renovation went beyond new paint, carpet and furniture.
We also made another important addition to the space that will greatly enhance the experience for our surgical patients’ family members: A new surgical concierge program.
Staffed by our Henry Ford Hospital Surgical Concierge Team, the surgical concierge program will assist patients and families by providing regular updates and working to meeting their needs while they wait.
With our surgical team supporting more than 17,000 surgeries a year, we knew renovating the space was a priority; we wanted a new space that would not only look better, but make our guests feel better while they wait.
And the new surgical lounge certainly achieves that goal.
Come and visit, no surgery necessary!